Cricket Web Server Move - 7th July 2014

[James]

On 7th July, we will be moving from our current server to a new server as required by our hosting provider:

We wanted to let you know that we are migrating all accounts, including your dedicated server, from their existing data center to our very own facility in Dallas with a better and more stable network. Your dedicated server will need to be migrated over to this new and improved setup, as we are closing our presence in the old data center.

This will involve a period of downtime of approximately 8 hours across the following time. The outage period will vary depending on network speeds at the time, disk performance as well as general load already on the server.

We will be providing updates on our Facebook and Twitter pages so please stay tuned to them for the latest updates.

 

[grecian]

Pfft, Plymouth came up as my location.

 

[fredfertang]

Pfft, Plymouth came up as my location.

Are you LT's multi?

 

[James]

Just reminding everyone that this is going through later today EST time.

You can find out the time it is happening in your timezone by clicking this link.

 

[Burgey]

Will the site still look the same or will there be some change in appearance?

 

[James]

Will the site still look the same or will there be some change in appearance?

No, there won't be any difference to the appearance.

It's just a back-end server change basically.

 

[GIMH]

Is 8 hours guaranteed James or is that worst case?

 

[James]

Is 8 hours guaranteed James or is that worst case?

Yes 8 hours is pretty much worst case. It should be a lot less providing everything goes well.

There's DNS changes as well though so it may take people a little bit of time to hit the new server.

 

[fredfertang]

Hoping this will resolve all the problems I've had with posting on the site in recent months

 

[James]

Hoping this will resolve all the problems I've had with posting on the site in recent months

What problems are they? You've kept that quiet

 

[fredfertang]

What problems are they? You've kept that quiet

Senior moment from you there Mr Nixon - we exchanged emails about it not all that long ago

 

[James]

Senior moment from you there Mr Nixon - we exchanged emails about it not all that long ago

Really, my mistake then. I tried searching and couldn't find anything.

Give me another buzz about it

 

[James]

The server migration is complete.

If you experience any problems, please report them here

 

[James]

No feedback? I assume that means no one is having any problems?

 

[James]

Hi James,

I have looked and I am not seeing any activity on the old server, all traffic appears to be on the new server now.

Should you require any further assistance, please do not hesitate to get back in touch with us.

Kind Regards,

Mark R
Technical Support Ninja

Above response from our hosts. If you know of anyone having any issues, please let me know.

 

[G.I.Joe]

No feedback? I assume that means no one is having any problems?

I had to do a DNS flush to get back on here (on both PC and tablet). If I didn't have l337 googling skills, I wouldn't be able to complain on here anyway

 

[James]

I had to do a DNS flush to get back on here (on both PC and tablet). If I didn't have l337 googling skills, I wouldn't be able to complain on here anyway

If you were having problems, you should have got an Account Moved page that linked through for instructions DNS flushing?

Good to hear you figured it out anyway

 

[G.I.Joe]

If you were having problems, you should have got an Account Moved page that linked through for instructions DNS flushing?

Good to hear you figured it out anyway

Yeah, those instructions did not work. There weren't any instructions for iOS either. Restarting the machines did the trick (which is also apparently the only way to flush DNS on an iOS device).

Suggest replacing the landing page with this during the next server move :