Outage 10-06-2023

[James]

Apologies for the down-time over the past 3 hours everyone.

For those of you technically minded, our host advised it was due to " total I/O lockup on the shared storage cluster that runs our GA cloud "

 

[honestbharani]

Apologies for the down-time over the past 3 hours everyone.

For those of you technically minded, our host advised it was due to " total I/O lockup on the shared storage cluster that runs our GA cloud "

I am not all that technically minded but does it mean some kind of an attack on the server over there?

 

[Shri]

sledger has questions to answer

 

[sledger]

sledger has questions to answer

I caught it from the toilet seat

 

[James]

Sorry all, the provider is continuing to have stability issues with their infrastructure.

 

[James]

From the provider:

Apologies, *most* customers should be back online, we hit the same kernel bug as yesterday but in a limited fashion (3~) compute nodes that were not previously impacted.

2 of the 3 had to be hard cycled, the third we're evacuating all containers off. Our staff are working through any tickets right now double checking all servers.

 

[James]

As things have stabilised with the hosting provider over the past week, is anyone having any performance issues or know of anyone having access issues with the site?

 

[trundler]

is anyone having any performance issues

Yes but I don't know how my ED will help here

 

[James]

Yes but I don't know how my ED will help here

Currently? Or previously? Could you please email me when you do have a problem?