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Recent content by Alan90125

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    Problem with the online retailer 'Cricketdirect'

    Daemon, You're right, it's not their fault DPD have messed up. However, what annoys me most is that I asked them weeks ago (long before the parcel went missing) to make a complaint to DPD about the mistakes that were made during the attempted deliver. They did nothing and didn't provide me...
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    Problem with the online retailer 'Cricketdirect'

    They told me I couldn't get a refund until the parcel was returned. That was before DPD lost the parcel. Now I've been told I need to wait on the conclusion of the DPD investigation of the lost parcel which could take up to 2 weeks.
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    Problem with the online retailer 'Cricketdirect'

    Hi, 2 months ago, I ordered some cricket gear online from a company called Cricketdirect. I live in Spain, so retail options are limited here! The company they use for delivery (DPD) made a number of mistakes with the delivery. The end result was the parcel was sent back to the UK. It ended up...
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