My uncle recently came to India on Air India from New York. He bought a plasma tv for a friend of his, and was bringing it along with him. Anyway what happen was, the TV never showed up at the airport where he went to collect his bags. He went to report it, and they said, it probably got lost. How the hell does something that big get lost!? They said to wait a few days and if we don't find it, you will get a claim. He asked how much the claim was, and they said $100 US for every 20 KGs. So basically, he just got ripped off. Now obviously, something like that does not get lost, because it was huge! It was like 30" I think, and was most likely stolen, considering all his other bags showed up. My question is, can my uncle file a case against the airlines for this?