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Thread: hmm - pc help

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    International Captain nibbs's Avatar
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    Icon5 hmm - pc help

    for some reason my pc won't recognise my d: drive (cd/dvd drive). i can put cds or dvds in, but that seems pointless as the pic i have attached illustrates. basically when a cd goes in nothing happens. it seemed to all go wrong after i installed itunes and my new ipod shuffle. if someone could give me an idea as to what i might be able to do to recitify this situation that would be awesome!

    regards, nibbs
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    Request Your Custom Title Now! benchmark00's Avatar
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    That happened to me a couple of times on my other computer. The first time i formatted the computer, and the second time it completely stuffed up and i had to pay $300 to fix my system.

    I'm sure there is a more logically way of fixing it though.
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    International Captain nibbs's Avatar
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    I was thinking that perhaps its something to do with the drivers???

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    U19 Captain barmyarmy's Avatar
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    Start by going to device manager and checking whether it says there are any problems. You could also check your bios settings haven't been upset somehow.


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    Banned Shounak's Avatar
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    I'm not a big computer genius, but I'd delete all the drivers and then install everything back up.

    It usually solves most problems for me..

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    I wouldn't personally delete my existing drivers, as he/she needs to access the cd-rom to install new drivers, so stick onto the existing drivers.. unless u are absolutely sure u can find those on the net..
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    Hall of Fame Member luckyeddie's Avatar
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    Quote Originally Posted by Shounak
    I'm not a big computer genius, but I'd delete all the drivers and then install everything back up.

    It usually solves most problems for me..
    Do NOT do this - unless you have your drivers on floppies.

    What have you installed in the last couple of days?
    If you put a disk in, does it spin? Is there a power light?
    Check your power connections into your DVD drive.
    When you re-boot, your screen will show primary and secondary drives as part of the boot-up sequence (these are derived from your BIOS settings). Does it display your drive details there?
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    Spanish_Vicente sledger's Avatar
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    nibbs avatar must be more confusing than i thought.

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    Quote Originally Posted by sledger
    nibbs avatar must be more confusing than i thought.
    It's quite ambigous I must say....
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  11. #11
    International Captain nibbs's Avatar
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    Icon5

    Quote Originally Posted by luckyeddie
    Do NOT do this - unless you have your drivers on floppies.

    What have you installed in the last couple of days?
    If you put a disk in, does it spin? Is there a power light?
    Check your power connections into your DVD drive.
    When you re-boot, your screen will show primary and secondary drives as part of the boot-up sequence (these are derived from your BIOS settings). Does it display your drive details there?
    i installed itunes and my new ipod
    power light seems to flash, but the disc does not spin
    would checking these connections involve opening up my pc?
    Last edited by nibbs; 08-05-2006 at 04:31 AM.

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    Hall of Fame Member luckyeddie's Avatar
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    Quote Originally Posted by nibbs
    i installed itunes and my new ipod
    power light seems to flash, but the disc does not spin
    would checking these connections involve opening up my pc?
    It would.

    Basically there are two cables that connect to any drive - a flat 'ribbon cable' and a power cable. It's possible that one of these has worked a bit loose but highly unlikely - especially if you haven't taken your machine to bits recently - but it's worth trying. Push them gently, wobbling them as you go (sounds like Warney) to ensure a snug fit.

    Sometimes, if the power light is on, the drawer moves in and out and yet the disk does not spin, then your DVD drive is trashed - this happened to me but I was ready for an upgrade anyway.

    Does the BIOS recognise the drive? (this is indicated at bootup time when details of your peripherals are listed on the screen).

    Try it again after doing each of the following in turn:

    First thing I would try is uninstalling the iPod software (possible that it was using same virtual address and confusing your OS but unlikely).

    Second thing - boot your system in 'Safe' mode - this installs a minimum number of drivers.

    Third thing - try re-installing your drivers from the net but only after backing them up of course

    Fourth thing - rip your DVD drive out and try it in another machine if you have one available. You need to be certain it's that before you go and waste $100 or however much they are.

    Post your results here and I'll have another look in a bit - off to a meeting now

  13. #13
    Banned Shounak's Avatar
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    Quote Originally Posted by luckyeddie
    Push them gently, wobbling them as you go (sounds like Warney) to ensure a snug fit.
    Except the bit about the snug fit.. Unless you're talking about a slightly younger demographic..

  14. #14
    International Captain nibbs's Avatar
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    not sure if this will help, but with the norton anti virus cd in the drive when the pc boots up, it actually recognises it being there, and the cd is certainly spinning in there. so the connections must all be fine. i'm guessing it's a driver problem. also, with regards to the BIOS settings, what am I looking for, if something is actually wrong?
    Last edited by nibbs; 08-05-2006 at 06:19 AM.

  15. #15
    International Captain nibbs's Avatar
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    Also, got this from the device manager...

    Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

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