Richard prompted this thread and I think in all spheres of life, no less an internet forum, the ability to communicate ones views is almost as important as the information contained in those views. I myself gave the example in another thread of how I have to deal with communicating complex information to stakeholders of various experience/communication skills/expertise/literacy/academic achievement so that everyone understands what I'm on about. Yes, I might be strictly presenting correct information but if no-one or few people understand it, what I'm saying is essentially meaningless.
A few examples;
- I might want be tasked to write an intelligence assessment on the prevalence of street crime in a particular suburb which is being perpetrated by a specific criminal gang with rather unorthodox methods. Now, if my assessment is to be viewed by commissioned officers, I can assume quite a bit about literacy, experience and knowledge of the criminology of the offenders/offences. If the same paper is to be read by patrol constables who are right out of school as well, some adjustment needs to be made, right? Here's the differences are largely relating to different levels of experience.
- I might be asked to explain how to use a web-browser to a relatively experienced computer user where all I'd need to do is to explain what a URL is, it's basic form and where to input it. Trying to explain the same thing to a 65-year-old person who's never used a computer is rather difficult because I'd need to explain what a hard-drive is, what a 'drive' of any sort is, what 'the web' is, what a web-page is, etc. The difference here is relating to varying levels of background knowledge.
- Explaining the economics of buying a house to an Aborginal vs non-Aborginal person in Australia is different. A non-Aboriginal person has a greater probablity of understanding right off the bat what is required because they're used to dealing with more mainstream schools of thought in relation to finances whereas an Aborginal is more likely to struggle because Aborginal people look at finances in a totally different way. The differences to overcome here are cultural.
So, what are some strategies for overcoming issues such as these that the CW faithful have achieved? I think understand this sort of topic will ameliorate quite positively some of the many arguments which occur on this forum. I'll contribute soon.