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Old 24-04-2012, 11:39 PM   #346 (permalink)
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Thanks, I've logged a ticket with our hosts with your tracert results. I'll let you know what I get back.
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Old 24-04-2012, 11:48 PM   #347 (permalink)
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Thanks, I've logged a ticket with our hosts with your tracert results. I'll let you know what I get back.
Thanks, James.
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Old 24-04-2012, 11:53 PM   #348 (permalink)
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The response from them is as follows:

Quote:
It sounds like he or she is simply experiencing network related issues with their ISP. The server's status itself is excellent as well and the traceroute shows that they are not blocked from the server.

Please ask him or her to restart their internet connection and perhaps wait a while as I am sure it will rectify itself on their end.

Please feel free to ask if you have any further questions.
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Old 24-04-2012, 11:53 PM   #349 (permalink)
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The response from them is as follows:

Quote:
It sounds like he or she is simply experiencing network related issues with their ISP. The server's status itself is excellent as well and the traceroute shows that they are not blocked from the server.

Please ask him or her to restart their internet connection and perhaps wait a while as I am sure it will rectify itself on their end.

Please feel free to ask if you have any further questions.
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Old 25-04-2012, 12:22 AM   #350 (permalink)
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Hmmm. I'll try that, but I'm surprised it's not having the same impact on other sites if that is indeed the reason.
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Old 25-04-2012, 12:34 AM   #351 (permalink)
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It depends on the other sites your visiting as it could be a connectivity problem from your ISP to US based data centres.
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Old 28-04-2012, 11:01 PM   #352 (permalink)
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had a few times today pages not loading. not getting the forum busy message.
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Old 03-06-2012, 09:33 PM   #353 (permalink)
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Forum is taking 1-2 minutes to load each page today.
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Old 04-06-2012, 02:21 PM   #354 (permalink)
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Are you still having problems?

I haven't seen any problems with the site over the past 24 hours. I would suggest you check in with your ISP.
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Old 05-06-2012, 01:45 AM   #355 (permalink)
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Thanks James - somehow it is fine today.
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Old 05-06-2012, 01:52 AM   #356 (permalink)
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Good to hear
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